question to ask before renting a storage unit, reno storage facilitiesFinding the perfect Reno storage facilities takes a bit of research. Regardless of whether you are looking for short term or long term storage, you should use a storage company that will be convenient for you and a safe place for your valued belongings. But how do you find the right storage facility? We came up with questions to ask before renting a storage unit to ease your search and hopefully help you find the best storage option. 


#1 What are the hours that I can access my storage unit?

This is one of the most important questions to ask before renting a storage unit. The office at most Reno storage facilities are open during normal business hours (from 9am to 5pm), but allow access to storage units for longer periods of time. Keep in mind that if you’re needing to get in contact with someone in the office that they may not be there at the same time that you access your storage unit. And if you’re needing a storage unit with longer hours because of your schedule, then you’ll want to make sure the storage facility you choose can accommodate that. There are 24 hour Reno storage facilities which may be convenient for people with unconventional schedules. 

#2 Do they offer climate controlled storage units?

Most storage units offer climate controlled units. If you are considering long term storage but have items that are sensitive to extreme weather conditions then you’re going to want to seek out Reno storage facilities with climate control. This will ensure that your belongings won’t suffer damage caused by extreme heat, cold, or high humidity. 

#3 Do I need to provide my own lock?

Each storage facility has different rules regarding locks. Some Reno storage facilities require that you purchase a lock from them, others allow you to bring your own as long as it’s a certain size or type of lock, and others let you choose your own. Be sure to call ahead and see if you need to provide a lock, if they have any for purchase, and what their lock regulations are like. 

#4  How do they handle pest control?

The last thing you want is for your storage unit to be invaded by bugs or rodents. They can damage your belongings and make storing items in a storage facility useless. Good Reno storage facilities will ensure the safety of your items by spraying the property with pest and bug repellents. If necessary, they will set up traps and take other precautions to keep rodents and insects out of your stuff. 

#5 Do they offer online bill paying or auto pay?

It can be difficult to get yourself down to your storage facility to pay your rent before their office closes. As stated earlier, most storage offices stick to normal business hours. And even if you do have time to pay in person, it’s not always convenient. This is why you should find a storage facility that offers online bill pay, or even auto pay. 

#6 What security features does the facility have?

Security is a vital quality to look for when finding the right storage facility for you. You want your belongings to be safe so the facility you choose should ensure your trust in them by having a great approach to security. Some basic security features to look for include gated access, surveillance cameras, and good lighting. More advanced security features may include things such as alarmed units, and a security guard on duty at all times. 

#7 Is storage insurance required?

Just like you would buy health or car insurance, there is also storage insurance. Storage insurance, also called tenant insurance, covers property that is kept in the storage unit in case of theft, damage, or loss. Some facilities require this in order for you to use their storage units, and others offer it as a precaution to you. Check with the storage facility before you sign your rental agreement.

secure self storage#8 Are there any fees I need to pay in addition to rent? And, will the price increase over time?

Being prepared for additional fees and charges will ensure that no confusions occur later on. You want to ask these questions so that later down the road you aren’t surprised by an admin fee you weren’t expecting to have to pay. 

#9 What discounts or specials are available?

Asking this question will help you narrow down the most affordable storage facility. You may see pricing on the company’s website, but calling to ask for specials or discounts will help you determine the best price possible. 

#10 Can I tour the facility before signing?

Seeing firsthand what the facility looks like, the layout, the size of the storage units, whether they’re indoors or outdoors, will really help you decide which facility will be the best for you. You can determine if the 5×5 storage unit you were looking at online will actually fit all of your belongings, and you’ll get to experience the companies customer service. Don’t be afraid to call and ask for a tour if it’ll help you choose the best facility to use. 


Connect With Reno Ample Storage

Now that you know what questions to ask before renting a storage unit, give us a call and see if we’re the right fit for you! We offer a variety of Reno storage unit sizes ranging from 5×5 all the way to 20×20. Our facility takes great pride in our security and we have on-site staff available during our accessible hours.  If you’re looking for a great long term storage facility in Reno, connect with us and we’ll get you set up with a Reno storage unit today!

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